At TESCO Specialty Vehicles, our objective behind building our Field Operations program is simple. By getting closer to the equipment, customers, and operating conditions, we gain a bird’s-eye view of how we can best help you. With this division, our team brings support to customers nationwide.
Customizable Support For Your Unique Operations
Recently, our Field Operations team serviced a mobile dental clinic by tracing its electrical issues. Electrical problems are challenging to diagnose on a specialty vehicle. While managing an automotive electrical system, you also must handle shore power, generators, inverters, HVAC, and other multiple systems that interact with each other.
Sometimes, a fault that looks simple may require working through the system circuit by circuit. This includes testing voltage, verifying grounds, checking connections, tracing wiring, and determining whether the problem originates with the vehicle, the installed equipment, or the way those systems interact.
That is where our Field Operations team makes a difference.
We aim to build a better connection between engineering, manufacturing, quality control, and customer support—not just show up when something breaks.
Being on-site gives Field Operations the opportunity to:
- Diagnose and repair issues onsite
- Perform routine inspections and preventative maintenance
- Support upgrades and equipment changes
- Guide hands-on training
By being on-site, we at TESCO Specialty Vehicles better understand how our vehicles perform in their intended environments. It’s one thing to troubleshoot over the phone, but it’s another level of understanding to see what the vehicle is doing mid-operation.
Field Operations Closes the Gap
The more we learn in the field, the better we can support the vehicles already in service—and the better we can build the next ones.
And sometimes, it all starts with a toolbox, a meter, and an electrical problem that needs to be solved. When you purchase a unit from TESCO Specialty Vehicles, Field Operations is part of your vehicle package.
Connect with TESCO Specialty Vehicles
At TESCO Specialty Vehicles, our Field Operations team provides on-site inspections, diagnostics, and repairs to keep your specialty vehicle operating at peak performance. Whether your system needs a seasonal inspection or troubleshooting, we’re here to help keep your vehicle mission-ready.
Ready to learn what we can do for your program? Contact the TESCO Specialty Vehicles’ Field Operations team at 855.376.9797 or tsvsupport@tescobus.com.
If you’re interested in learning more about specialty vehicles for your organization, contact us for an introductory call.
